1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal Identifiers: Name, email address, phone number, billing and shipping address
- Order Information: Products purchased, payment method (processed securely via third-party payment processors — we do not store card numbers)
- Usage Data: Browser type, pages visited, time on site, IP address
- Communications: Messages or inquiries you send us
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Send SMS/text message notifications (only with your consent)
- Respond to customer service inquiries
- Improve our website and product offerings
- Comply with legal obligations
3. SMS / Text Message Communications
By providing your phone number and opting in, you consent to receive SMS text messages from Feed a Brain. These messages may include:
- Order confirmations and shipping updates
- Promotional offers and announcements (if opted in separately)
Message frequency may vary. Message and data rates may apply.
To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP or contact us at [email protected].
We do not sell or share your phone number with third parties for their marketing purposes.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Shipping carriers, payment processors, email/SMS platforms — only as needed to fulfill orders and operate our business
- Legal Requirements: If required by law, court order, or government authority
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.
6. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
9. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Feed a Brain
Email: [email protected]
Website: www.feedabrain.com
